FAQ
Factory or Trader?
We have three factory sites, more than 20 workshops just for Baking, Forming, Graphitized, Mixing, Raw material, Machine processing , etc..
Drawing Designer?
We could produce according to the end user’s drawing, or you are new to your industry, wanna some suggestions, we have a technical designer group for different industry furnaces, so we could discuss together or give you some suggestions for your project .
Products Application?
Electrolytic aluminium, Steel and Iron, Ferro alloys, Silicon metal, Refractory factory, Chemical acid Industry etc....
How to place an order？
What payment methods do you accept? Prefer T/T, DAP and L/C , other according to the exact requirement of customer, we could negotiate according to your company credit or we have orders basis previously .
How do i get a discount or special offer ? Call me Directly (+86 13028650772)- by WhatsApp, WeChat, Skype same or send your Specific inquiry and Target price by email sales@xingshi-material.com ( more specific requirement, more competitive)
Price Validity : According to the raw material market and Exchange rate stability .
Other Questions :
Shipment & Delivery? Shipment according to exact products 10-60 days, Delivery Incotem 2010 (FOB ,CIF ,CFR ,DAP ,EXW ...)
Do you have stock and sample is workable ? Yes ,some best-selling products ,we are stock enough , so sample is workable
OEM or ODM ? Sure, send me your inquiry !
Quality Guarantee:
Any certificate? ISO 9001
Is the Third-party inspection workable or not? Sure , SGS , BV, if you need , previously Testing report if you want , Contact me , We will be pleased to send you within 24 hours.
How to Ask COA or Technical Data Sheet? Write to me!!
After-sales service? Best after-sale service. Due to the 2020-2021 worldwide Pandemic, we have no visiting plan tothe worldwide end factory. Before that, every year we have a plan for visiting, we also welcome worldwide customers visiting to check the quality. It is a furnace material and the metallurgical industry, maybe not easy to change, but any problem , we are positive to solve for you.
